Presly
Use Case

Never miss a customer message again

Missed DMs are missed bookings. Presly puts every message, comment, and review from all your platforms into one inbox and drafts a reply for each — so even on your busiest day, no customer goes unanswered. The unified inbox is included on the Growth, Pro, and Agency plans (from $79/month), and in the free trial.

Plans from $39/mo · 7-day free trial · See plans

4.8from local businesses
10K+ posts scheduled / month·10 platforms supported·7-day free trial

Mid-service, the messages pile up

You're with a client, hands full, and the DMs keep coming — an Instagram question about availability, a Facebook message about pricing, a fresh Google review. By the time you look up, there are a dozen conversations across four apps, and the customer who didn't hear back already booked somewhere else.

  • DMs arrive while you're busy working
  • Questions are scattered across four apps
  • A slow reply is a lost booking
  • New reviews sit unnoticed

One inbox catches everything

Presly pulls every Instagram and Facebook DM, every comment, every Google Business review, and your WhatsApp messages into one screen. Nothing hides in a separate app — you see every waiting conversation at a glance, whenever you get a moment.

  • Every platform in one place
  • Nothing buried in a separate app
  • See what's waiting at a glance
  • WhatsApp messages included (reply-only)

A reply already drafted for each one

For every waiting message, Presly has drafted a reply in your brand voice — so answering is a quick read and a tap, not a from-scratch effort between clients. You edit if you like, then send. Presly drafts; you always send.

  • A ready draft for every message
  • Answer in a tap between clients
  • Edit before you send
  • Nothing auto-sends
Unified Inbox — New

You post. Customers respond. Presly catches every reply.

The AI generates and schedules your posts — and when customers respond, every DM, comment, and Google Business review lands in one unified inbox. No more app-switching, no more missed inquiries. The whole workflow, start to finish, in one place.

  • Every DM from Instagram, Facebook, and more — one screen
  • Google Business reviews alongside your social comments
  • Reply without leaving Presly — generate posts and manage responses together
  • Never miss a new customer, a 5-star review, or an unanswered question
  • On Pro, AI drafts an on-brand reply — you edit and approve before it sends
Unified Inbox3 new
IG
Instagram2m ago

Love your work! Are you taking new clients?

G
Google Review1h ago

⭐⭐⭐⭐⭐ Amazing service, highly recommend!

FB
Facebook3h ago

Hi, do you offer weekend appointments?

All platforms · One screen · Zero missed messages

Frequently asked questions

How do I stop missing Instagram DMs?

Bring them into Presly's unified inbox. Instead of remembering to open the Instagram app, your DMs land in one screen alongside your other platforms, each with a drafted reply ready — so a message doesn't slip by while you're working.

Can one app handle messages from all my platforms?

Yes. Presly's unified inbox brings Instagram and Facebook DMs, comments, Google Business reviews, and WhatsApp messages into a single screen. WhatsApp is reply-only — Presly helps you answer there, it doesn't post to WhatsApp.

What happens to messages when I'm busy for a whole day?

They wait for you in the inbox with a reply already drafted — nothing is auto-sent on your behalf. When you get a moment, you read each draft and tap send. Note that some platforms have their own reply windows (for example, Facebook DMs can be answered within Meta's 24-hour response window), so it's still worth clearing the inbox once a day.

Is the inbox part of every plan?

The unified inbox is included on the Growth, Pro, and Agency plans, not the $39 Starter plan — and it's included in the free trial so you can try it first.

No customer goes unanswered

Bring every message into one inbox with a reply drafted for each. Start your 7-day free trial.

Plans from $39/mo · 7-day free trial · See plans