PreslyOne inbox for every message, comment, and review
Presly's unified social inbox brings every customer conversation — Instagram and Facebook DMs, comments, Google reviews, and WhatsApp messages — into one place, with an AI-drafted reply ready for each one. You read, tap send, and move on. Built for local business owners, the unified inbox is included on the Growth, Pro, and Agency plans (from $79/month), and in the free trial.
Plans from $39/mo · 7-day free trial · See plans
Every conversation lands in one place
Instead of bouncing between four apps, Presly pulls Instagram and Facebook DMs, comments across your connected platforms, Google Business reviews, and WhatsApp messages into a single inbox. WhatsApp is inbox-only — Presly helps you reply to messages there, it doesn't post to WhatsApp.
- Instagram & Facebook DMs
- Comments across connected platforms
- Google Business review replies
- WhatsApp messages (reply-only — never a posting destination)
An AI-drafted reply waiting for each one
For every message, comment, and review, Presly drafts a reply in your brand voice — learned from your website. Nothing is sent automatically: you read the draft, edit it if you like, and tap send. Presly drafts; you always send.
- Drafts in your brand voice
- You edit and approve every reply
- Never auto-sends
- Steer or regenerate a draft until it's right
Why one inbox beats four apps
Switching between the Instagram app, the Facebook Page inbox, your Google Business dashboard, and WhatsApp is how messages slip through the cracks. One screen means you see everything at a glance and answer in a fraction of the time — no missed DMs, no unanswered reviews.
- One screen for every platform
- Nothing buried in a separate app
- Answer in a fraction of the time
- See new reviews the moment they land
Built to work with the autopilot
Presly generates and auto-publishes your posts — and those posts bring conversations. The unified inbox catches every reply they create, so the whole loop, from content to customer response, lives inside one tool.
- Posts go out; conversations come back
- The inbox catches every reply
- Content and responses in one place
- The full workflow inside Presly
You post. Customers respond. Presly catches every reply.
The AI generates and schedules your posts — and when customers respond, every DM, comment, and Google Business review lands in one unified inbox. No more app-switching, no more missed inquiries. The whole workflow, start to finish, in one place.
- Every DM from Instagram, Facebook, and more — one screen
- Google Business reviews alongside your social comments
- Reply without leaving Presly — generate posts and manage responses together
- Never miss a new customer, a 5-star review, or an unanswered question
- On Pro, AI drafts an on-brand reply — you edit and approve before it sends
Love your work! Are you taking new clients?
⭐⭐⭐⭐⭐ Amazing service, highly recommend!
Hi, do you offer weekend appointments?
All platforms · One screen · Zero missed messages
Frequently asked questions
Which platforms feed the unified inbox?
Instagram and Facebook direct messages, comments across your connected platforms, Google Business Profile reviews, and WhatsApp messages. WhatsApp is inbox-only — you can reply to messages, but Presly does not post to WhatsApp.
Does Presly reply automatically?
No. Presly drafts a reply for each message, comment, and review in your brand voice — but nothing is sent without you. You review the draft, edit it if you like, and tap send.
Can it draft replies to Google reviews?
Yes. Google Business Profile review replies are drafted in the same unified inbox, right alongside your DMs and comments, so a new review never sits unanswered.
Is the inbox included in the $39 plan?
No. The $39 Starter plan covers scheduling and AI content; the unified inbox is included on the Growth, Pro, and Agency plans. The free trial includes the inbox so you can try it before you choose a plan.
Is there a limit on AI-drafted replies?
Each plan includes a monthly pool of AI-drafted replies: Growth includes 500 per month (tap to draft a reply manually), and Pro and Agency include 3,000 per month plus auto-drafting as you open messages. Beyond the monthly pool, additional drafts use a small amount of your credits.
Stop switching apps to answer customers
Bring every DM, comment, and review into one inbox with an AI-drafted reply ready for each. Start your 7-day free trial.
Plans from $39/mo · 7-day free trial · See plans