What Presly can and can't do with your Facebook Page

A scheduler needs enough Page access to identify the Page, publish the content you authorize, and read the Page activity it shows back to you. It does not need ownership of the Page or general access to your personal Facebook life.

Each useful capability maps to a visible feature: Page selection, publishing, analytics, comments, or Page messages. The live Facebook consent screen is the authority. Presly connects through an integration provider, so this guide deliberately describes capabilities in plain language instead of inventing technical permission identifiers.

The inbox capability is practical rather than open-ended. It allows messages and comments for the connected Page to appear in Presly and allows a reply you approve to be sent as that Page. It does not expose personal Messenger conversations, and never opening the inbox does not cause hidden replies.

You start inside Presly, move briefly to Facebook to authenticate, choose a Page, review Facebook's consent screen, and return to Presly. Your Facebook password is entered on Facebook's own screen, never into a Presly password field.

1. Open Settings → Integrations and choose Facebook.
2. Facebook asks you to sign in or continue with the profile that manages the Page. This is the administrator identity Meta uses to check Page access.
3. Review the Pages Facebook makes available and choose the business Page you intend to connect.
4. Read the capabilities on Facebook's consent screen. Declining one may prevent the matching feature from working.
5. Return to Presly and confirm that the Page name and profile image are correct before scheduling anything.

If the Page is absent, stop instead of connecting a different one. Common causes are using the wrong personal profile, lacking sufficient Page access, or excluding the Page during Meta's authorization flow. Check Meta's Page-access screen first.

The connecting person must have Page access that permits the work being delegated. Meta distinguishes Facebook access, task access, and full control; only full control can change who else controls the Page.

In practical terms, ask two questions: may this person work on content, messages, and insights, and may this person change access for others? Presly needs only the business capabilities that power enabled features. It cannot promote itself to full control, remove an administrator, or take ownership of a Page.

Meta changes labels and menus, particularly for Pages inside a business portfolio. Use Meta's current access screen rather than relying on an old screenshot. If another employee created the Page, ask the person with full control to confirm your role before troubleshooting the scheduler.

Yes. A Page represents a business, organization, or public presence, while a personal profile represents an individual. You authenticate through a personal profile because Meta needs to know which human is authorized to manage the separate Page.

This is why the connection screen may say “Continue as [your name].” That wording does not turn your personal timeline into a business channel. After authentication, you select a Page, and that Page is the publishing destination.

Page posts, Page comments, Page messages, and Page insights are business objects. Personal friends, private-profile posts, personal photos, and personal Messenger history are outside the connection described here. If you have only a personal profile and no Page, there is no Facebook business Page for Presly to connect.

An Instagram professional account can be linked to a Facebook Page inside Meta's business tools. That relationship can determine whether an integration can find the Instagram account and which business authority may manage it.

Confirm that the intended professional Instagram account is linked to the intended Page, then authenticate with a Facebook profile that has sufficient Page access. Do not link unrelated accounts merely to clear an error. First verify the business owns both destinations and that Meta shows the names you expect.

A linked relationship does not merge audiences or make personal Facebook content available. Facebook and Instagram remain separate destinations with different formats. A post prepared for both still needs a review of crop, caption, tags, and platform restrictions before approval.

A password or security change can require you to authenticate again, but it never gives Presly your new password. The correct response to lost authorization is to reconnect through Facebook's current login and consent flow.

Two-factor authentication protects the Facebook account used to administer the Page. Complete Meta's challenge when it appears; never send a one-time code to a scheduler's support team. A password reset, suspicious-login review, Page-role change, or business-portfolio change may cause Meta to invalidate an existing authorization.

When authorization is invalid, Presly treats it as a stop condition. It cannot publish to the destination until Meta issues valid access again. This is safer than repeatedly attempting unauthorized publishing or showing a post as live when the network rejected it.

Presly connects through an integration provider, so we describe the capabilities here in plain language instead of inventing technical permission names.

• Cannot post to your personal Facebook profile. Ever. The connection is Page-scoped.
• Cannot see your personal friends, photos, or private messages.
• Cannot add or remove Page admins, or change who owns the Page.
• Cannot delete your Page or change its name.
• Cannot post anything you have not approved when autopilot is off. With autopilot on, we publish on the schedule you set, and you can switch it off at any time.
• Cannot keep access after you disconnect. Revoke access and we lose it the same moment.

Two ways, both instant. In Presly: Settings → Integrations → Disconnect. In Facebook itself: Settings → Business Integrations → Presly → Remove. Either one ends our access immediately. Your already-published posts stay on your Page; they belong to you, not to us.

Facebook access tokens expire. When one does, Presly stops publishing to that Page and emails you to reconnect — we do not silently fail and we do not silently retry forever. Scheduled posts for that Page move to drafts so nothing is lost and nothing goes out unnoticed.

Presly runs on Google Cloud in the United States. Your posts and media are stored there, and after your social connections are deactivated we keep them for a short time. Connections with valid platform access can restore automatically if you resubscribe soon enough; otherwise you reconnect through each network.

The team can support the business objects the product stores: connection status, Page-facing post data, scheduled content, and engagement or inbox data used by enabled features. That does not include your Facebook password, personal friends list, private photos, or personal Messenger history.

Support may need to determine whether Meta sees an account as connected, expired, or missing a required capability. That is operational troubleshooting, not permission to browse personal Facebook. When a screenshot is useful, remove unrelated information and show only the Page name, connection error, and relevant setting.

Presly is not a permanent archive of everything on Facebook. Page insights and inbox availability remain subject to Meta's APIs, retention rules, formats, and policy changes. Keep records required by your business or regulator in the system that owns those records.

Major schedulers document the same basic Meta pattern: authenticate with a profile that controls a Page, grant the capabilities the tool needs, and reconnect when authorization expires. Their supported account types and requested features differ, so compare current vendor help pages rather than assuming every scheduler asks for the same access.

A longer capability list is not automatically safer or more dangerous; context matters. Ask whether each item maps to a feature you intend to use, whether Meta lets you revoke it directly, and what the vendor says happens when the connection is lost.

We used primary sources and vendor-owned documentation. Pricing and product policies can change, so follow the linked source before making a purchasing decision.

• Meta: About Facebook Page access — roles, task access, content, messages, insights, and full control
• Meta: Give, edit or remove Page access — who can manage access
• Meta: See your Page access — current access menu
• Meta: Control if an app can publish posts — reviewing and removing app access
• Buffer: Connecting your Facebook Page — vendor comparison and profile-versus-Page explanation
• Buffer: Connecting your channels — access tokens and reconnect behavior